> ## Documentation Index
> Fetch the complete documentation index at: https://docs.acelabusa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Conversations

> Learn how to manage conversations in Acelab's Materials Hub

*Written by Armaan Shah · Updated April 2, 2025*

<iframe src="https://www.youtube.com/embed/eT1GAl9Ecok?rel=0" width="100%" height="400" frameborder="0" allowfullscreen />

<Note>
  Check out these articles for more information on how to start a conversation:

  * [Requesting Product Information](/help-center/searching-for-products/requesting-product-information)
  * [Requesting Expert Product Recommendations](/help-center/searching-for-products/requesting-expert-product-recommendations)
</Note>

***

## Find your Conversations

Acelab makes it easy to organize and track ongoing conversations with Product Reps or Acelab's team of experts.

### **Project conversations**

* Conversations are stored in the Conversations page within the project they were saved
* Navigate to the project you want
* Click on the Conversations button on the left-side menu

<Frame>
  <img src="https://mintcdn.com/acelab/KYIIJxeswW0DsxYo/images/help-center/searching-for-products/managing-conversations/img-1.png?fit=max&auto=format&n=KYIIJxeswW0DsxYo&q=85&s=6592a63dc4d1b91dead1e57e04bdb291" alt="" width="768" data-path="images/help-center/searching-for-products/managing-conversations/img-1.png" />
</Frame>

### **All conversations**

* To see all conversations across all projects, click the **View All Conversations** button from a project conversation page

  OR
* Click the **message icon** next to your profile photo on the top right-hand corner

<div className="flex justify-center">
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-2.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=b0d2ca1db1c80a106edcfa80c1385da0" alt="" width="500" data-path="images/help-center/searching-for-products/managing-conversations/img-2.png" />
</div>

***

## Reply to a Conversation

* Click on a conversation to:

  * See who is included in the conversation
  * What project details have been shared (if anything is wrong or missing, go to the Project Info page to correct it)
  * Read any responses you got
  * Reply and continue the conversation

<Frame>
  <img src="https://mintcdn.com/acelab/KYIIJxeswW0DsxYo/images/help-center/searching-for-products/managing-conversations/img-3.png?fit=max&auto=format&n=KYIIJxeswW0DsxYo&q=85&s=306c4b136180428482a3a0783ab3ac06" alt="" width="768" data-path="images/help-center/searching-for-products/managing-conversations/img-3.png" />
</Frame>

***

## Mute a Conversation

* To Mute/Unmute conversations, locate the conversation on your Conversations page
* Click on the **bell icon** next to the conversation

  OR
* Click on the conversation to open it
* Click the **Mute/Unmute** button at the bottom of the page

<Frame>
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-4.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=2e1505ac1eef2f10eeda992e039b27af" alt="" width="768" data-path="images/help-center/searching-for-products/managing-conversations/img-4.png" />
</Frame>

<div className="flex justify-center">
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-5.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=bfab01c81e25538a0c9083ae89714eab" alt="" width="400" data-path="images/help-center/searching-for-products/managing-conversations/img-5.png" />
</div>

<Note>
  **Note:** If you Mute a conversation, you will not receive any notifications when you get responses. You will need to get back to the conversation to check whether you received a response.
</Note>

***

## Add a Project Collaborator to a Conversation

By default, only you (the sender) and the rep (recipient) are included.

To add collaborators:

* Click **+ Add a Person**
* Select from the available project or firm members

<Info>
  **Note:** Only project or firm library collaborators can be added to the conversation. If all collaborators have been added to the conversation, the option to add a person will not be displayed.
</Info>

<div className="flex justify-center">
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-6.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=60d846ab2a4ad936ddb06cc185900c7a" alt="" width="400" data-path="images/help-center/searching-for-products/managing-conversations/img-6.png" />
</div>

***

## Remove a Collaborator from a Conversation

* Open the conversation
* Click the three-dot menu next to the collaborator’s name
* Select **Remove** and they will be removed from the conversation

<div className="flex justify-center">
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-7.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=a6f4ce5f4d7af690ad7d9eef0ac9c65e" alt="" width="400" data-path="images/help-center/searching-for-products/managing-conversations/img-7.png" />
</div>

***

## Leave a Conversation

* Open the conversation
* Click the **Leave Conversation** button next to the **Mute** option
* Confirm your action

<div className="flex justify-center">
  <img src="https://mintcdn.com/acelab/Vofo8jTME_0WN-VB/images/help-center/searching-for-products/managing-conversations/img-8.png?fit=max&auto=format&n=Vofo8jTME_0WN-VB&q=85&s=9459d16fafd7aac57213f2c7e3004e36" alt="" width="350" data-path="images/help-center/searching-for-products/managing-conversations/img-8.png" />
</div>
