> ## Documentation Index
> Fetch the complete documentation index at: https://docs.acelabusa.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Requesting Expert Product Recommendations
> Get personalized product recommendations from Acelab's team of experts
*Written by Armaan Shah · Updated January 12, 2026*
Acelab's team of industry professionals is ready to provide detailed product guidance based on your requirements. To receive product recommendations tailored to your specific project needs follow the steps below.
## When to Request Expert Product Recommendations
Expert product recommendations are useful when:
* You need specialized guidance on product selections
* You want to validate your product choice
* You're looking for alternatives based on specific criteria
* You have specific project requirements that need expert consideration
There are **two ways** to request product recommendations from Acelab's experts:
1. [From Schedules](#request-product-recommendation-from-schedules) (i.e. your Library or a Project Schedule)
2. [From SpecPlanner](#request-product-recommendation-from-specplanner)
***
## Request Product Recommendation from Schedules
* Navigate to a Project, General Research, or Firm Library
* Select Schedules from the left-side menu
* Click **+Add Product**
* Select **Request Recommendation**
* Select the product category you need recommendations for
* Include a message with details about your request
* Tell us what your specific needs and criteria are, the more details the better
Keep reading to see how to request recommendations from SpecPlanner and a Product Search, or what happens after you submit your recommendation.
***
## Request Product Recommendation from SpecPlanner
* Navigate to SpecPlanner
* Hover over the **+ sign** next to the section you need recommendations for
* Click **Add Products**
* Select **Request Recommendation**
* Select the product category you need recommendations for
* Include a message with details about your request
* Tell us what your specific needs and criteria are, the more details the better
***
## **How We Evaluate and Vet Product Recommendations**
Our process is grounded in **real-world experience** and a **consistent research methodology**. Every request is reviewed by our internal research team, which includes licensed architects, project managers, and construction administrators with over 50 years of combined experience across a range of project types. We evaluate products through **multiple lenses** to ensure recommendations are practical, credible, and aligned with project goals.
**Our approach typically includes:**
* **Professional Experience.** Products we have specified, detailed, or worked with directly in traditional practice.
* **Established manufacturer relationships.** Manufacturers we have existing relationships with allow us to validate product data and identify local technical reps.
* **Internal product database.** Searches across Acelab’s internal database of 100,000+ live products, supported by our AI Co-Pilot to identify comparable options based on initial request.
* **Supplemental external research.** Select use of external AI tools, online research, and manufacturer websites to fill gaps, validate product requirements, or identify emerging products when appropriate.
This layered approach allows us to balance experience-driven insight with visibility into both established and emerging product options.
**Tip:** If you have a specific manufacturer or product you’d like us to evaluate, include it in your request, and we will review it alongside comparable options.
***
## What Happens After You Submit a Request?
* You'll receive a confirmation email immediately
* An Acelab expert will review your request
* Once confirmed, they will open an **online conversation**
* You may access the conversation from the Conversations button on the left-side menu, or the message icon on the top right-hand corner.
* You'll receive personalized product recommendations with detailed explanations and alternative options if applicable
***
## Best Practice When Submitting a Request
* Be as specific as possible in your additional requirements
* Include any relevant project constraints or special considerations
* Mention preferred manufacturers or certification requirements
**Tip:** Our expert recommendation service is designed to enhance your research and help you make well-informed decisions. The more details you provide, the more tailored our recommendations will be.
***
📚 Keep Learning 📚
## Next: **Managing Conversations**
[Go to next article](/help-center/searching-for-products/managing-conversations)
