> ## Documentation Index
> Fetch the complete documentation index at: https://docs.acelabusa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# RFI Deadlines and Overdue RFIs

> Learn how RFI response deadlines work, what happens when an RFI is overdue, and how to extend a deadline.

Every RFI has a **response deadline** that you set when you send it. The same deadline applies to every RFI in a batch.

![Send RFI wizard on the Recipients step, showing the Response Deadline field above recipient cards for two manufacturers](https://mintcdn.com/acelab/iwPsIU5bVdpn_oQd/images/rfi/rfi-send-step3-recipients.png?fit=max\&auto=format\&n=iwPsIU5bVdpn_oQd\&q=85\&s=aea992ca64bcea978b4dadb77d20b3ab)

Set the Response Deadline on the Recipients step of the Send RFI wizard. The earliest date you can choose is tomorrow.

## When an RFI becomes overdue

If the manufacturer hasn't submitted by the deadline, the RFI becomes **overdue**:

* It shows an **Overdue** badge on your dashboard and its deadline turns red. It stays in its current status column.
* It **locks** for the manufacturer. They can't edit or submit their response.

![Project RFIs dashboard table with an Overdue RFI whose deadline is shown in red](https://mintcdn.com/acelab/iwPsIU5bVdpn_oQd/images/rfi/rfi-architect-dashboard-table.png?fit=max\&auto=format\&n=iwPsIU5bVdpn_oQd\&q=85\&s=481866e40eaf236427818697264a2396)

On your dashboard, an overdue RFI shows its deadline in red.

Deadlines are based on the US Eastern time calendar date, so the same cutoff applies to everyone, wherever they are.

## Requests to reopen

When an RFI is locked, the manufacturer can send you a **Request to Reopen**. You're notified in the app and by email. The request doesn't change the deadline or status on its own. Only you can reopen the RFI, by extending the deadline.

![RFI locked dialog explaining the RFI can't be accessed because it's overdue, with Cancel and Request to Reopen RFI buttons](https://mintcdn.com/acelab/iwPsIU5bVdpn_oQd/images/rfi/rfi-overdue-locked.png?fit=max\&auto=format\&n=iwPsIU5bVdpn_oQd\&q=85\&s=ddb45ff6b777a803bbd4e79c1ed095a3)

What the manufacturer sees when they open an overdue RFI. Request to Reopen RFI sends you a notification.

## Extend a deadline

1. Open the project's **RFIs** dashboard.
2. Click the overdue RFI to open its details panel. In Table view, you can also use the extend control next to the deadline.
3. Click **Extend** and choose a new date.

The new date must be in the future and later than the current deadline.

> [!NOTE]
>
> You can only extend a deadline **while the RFI is overdue**. You can't extend a deadline that hasn't passed yet, or an RFI that's **Completed** or **Closed**.

## What happens after you extend

* The **Overdue** badge is removed.
* The RFI returns to **In Progress** if the manufacturer had already started answering, or **Submitted** if they hadn't.
* The manufacturer can edit and submit again, and is notified that the RFI has reopened.

## Who can extend a deadline

Project **Admins**, **Creators**, and **Editors** can extend deadlines. **Viewers** can't. See [RFI roles and permissions](https://docs.acelabusa.com/help-center/working-on-projects/rfi/rfi-roles-and-permissions.md).

## Related articles

> [card] [Tracking RFIs](https://docs.acelabusa.com/help-center/working-on-projects/rfi/tracking-rfis.md)
>
> Find overdue RFIs on the dashboard.

> [card] [RFI Overview](https://docs.acelabusa.com/help-center/working-on-projects/rfi/rfi-overview.md)
>
> Review RFI statuses and how RFIs work.