> ## Documentation Index
> Fetch the complete documentation index at: https://docs.acelabusa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connections

> Connect with your leads and turn them into prospects

<CardGroup cols={2}>
  <Card title="Conversations Overview" icon="comments" href="/partner-help-center/connections/conversations-overview">
    How to manage architect communications directly from the dashboard. View conversation status, respond to messages, and add team members.
  </Card>

  <Card title="Reply by Email" icon="envelope" href="/partner-help-center/connections/reply-by-email">
    On the go? Respond to architect messages directly from your inbox — no login required. Reply from any device.
  </Card>

  <Card title="Managing Status" icon="list-check" href="/partner-help-center/connections/managing-conversation-status">
    Understand conversation statuses and track progress through your workflow. Use status to prioritize and organize your conversations.
  </Card>

  <Card title="Best Practices" icon="lightbulb" href="/partner-help-center/connections/best-practices">
    Strategies for effective communication with architects. Response times, personalization, team coordination, and relationship building.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/partner-help-center/connections/troubleshooting">
    Solutions to common issues with conversations and email replies. Permissions, attachments, and notification problems.
  </Card>
</CardGroup>

## Quick Start

**New to Conversations?** Start here:

1. Read [Conversations Overview](/partner-help-center/connections/conversations-overview) to learn the basics
2. Explore [Best Practices](/partner-help-center/connections/best-practices) for effective engagement
3. Try [Reply by Email](/partner-help-center/connections/reply-by-email) for quick responses

## Key Features

* **Direct communication** with architects without leaving Acelab
* **Complete message history** tied to each lead and project
* **Team collaboration** by adding colleagues to conversations
* **Email reply** feature for on-the-go responses
* **Status tracking** to manage conversation workflow
* **Full audit trail** of all communications