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There are two ways to grow your team in the Team Dashboard, depending on where you’re starting from:
  • Invite a new person — sends an email invitation with a role you pick.
  • Add an existing org member to a brand — grants brand access to someone who’s already on your organization.
Which flow is available depends on whether you’re in the Organization view or a specific brand view in the sidebar.

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Before You Begin

  • Inviting a new person requires the Org Admin role.
  • Adding an existing org member to a brand requires Org Admin or Brand Manager on that brand.
  • The target brand must be on a paid plan (Paid, Trial, or Extended Access). AECO-Invited or Lapsed brands are locked with a warning icon in the sidebar and can’t have members added or invited.
  • If the invitee already has an Acelab account with another organization, they’ll be prompted to leave that org before joining yours.

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Invite a New Team Member (Organization View)

Use this when the person is not yet in your organization.

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Steps

  1. In the Team Dashboard sidebar, click Organization.
  2. In the Members section, click Invite Member.
  3. In the Invite Member modal:
    • Email(s) — enter one or more email addresses. Separate multiple emails with commas.
    • Role — pick one of:
      • Org Admin — full control across every brand in the org.
      • Org Viewer — read-only across every brand (coming soon; currently disabled).
      • Brand Manager — full control on one or more brands you choose.
      • Brand Rep — day-to-day access on one or more brands you choose.
    • Brands (for Brand Manager and Brand Rep only) — check the brands they should have access to. Org Admin and Org Viewer automatically get access to every brand.
  4. Click Invite.
Each invitee receives an email with a link to accept. Pending invites appear inline in the Members table with a Pending status.
AECO-Invited Reps cannot be created from the Team Dashboard invite flow. They are added by the architecture firm that engages them and appear automatically in the AECO-Invited Reps tab.

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Add an Existing Org Member to a Brand (Brand View)

Use this when the person is already in your org and you’re expanding their brand access.

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Steps

  1. In the Team Dashboard sidebar, click the brand you want to add them to.
  2. In the Members section, click Add Member.
  3. In the Add Member to Brand modal, search the Organization for members you want to add. Only members not already on this brand appear as candidates.
  4. Pick a role for each: Brand Manager or Brand Rep. The default role is Brand Rep. Selecting a role automatically checks that candidate.
  5. Click Add.
The members appear immediately in the brand’s Members list. If the person you need isn’t on the org yet, click Invite New Members inside the modal to switch to the invite-new-member flow with this brand pre-selected.

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Managing Pending Invitations

Once an invite is sent, it appears inline in the Members list with a Pending status. From the row-actions menu you can:
  • Resend Invite — sends a fresh invitation email and updates the sent timestamp.
  • Cancel Invitation — invalidates the invite link and removes it from the list.
An Org Admin can manage every pending invite. A Brand Manager can manage brand-scoped invites for brands they manage.

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What the Invitee Experiences

The invitee receives an email with a link to accept. If they already have an Acelab account under a different org, they’ll see a confirmation prompt before switching. Once accepted, they land in the role and on the brand(s) you selected.

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Troubleshooting

Understanding Manufacturer Roles

Choose the right org or brand role before inviting.

Manage Team Roles and Remove Members

Change roles or remove members after they join.