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If a project’s owner leaves the company or has a disabled or deleted account, you may see This project needs a new owner on Project Info. You must be a Company Admin of the company that owns the project to choose a new owner. Being a Project Admin alone is not enough.

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Reassign ownership

  1. Open the project’s Project Info page.
  2. Find the This project needs a new owner banner.
  3. Under New owner, select an active Member of the project’s company.
  4. Select Reassign ownership and confirm.
The selected person becomes the owner and a Project Admin, so they can manage the project and its collaborators.
You can use this option only when the previous owner is no longer an active company Member. It is not available for Firm Libraries, personal General Research projects, or projects whose owner is still active.

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Review the former owner’s access separately

Choosing a new owner does not remove the former owner from the project’s collaborators. Someone who left your company may still be able to open the project. Disabled or deleted accounts cannot sign in. Review the Collaborators section if you also want to remove the former owner’s project access.

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If you cannot save the new owner

Refresh Project Info. Another admin may have already chosen a new owner, the previous owner may be active again, or your selected person may have left the company. If another admin has already changed the owner, your earlier selection will not replace theirs.